Privacy Policy
Effective Date: 5/5/2025
At Corporate Cleaning & Facilities Management, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Corporate Cleaning & Facilities Management is a cleaning services provider based in the United Kingdom. Our website address is: www.corporatecleaningfm.co.uk
For data protection purposes, we are the Data Controller of the personal data you provide to us.
What Information We Collect
We collect and process the following types of personal data:
- Identity Data: Full name, title
- Contact Data: Email address, phone number, billing and service address
- Transaction Data: Details of payments and services you’ve purchased
- Technical Data: IP address, browser type, location, and website usage statistics
- Communication Data: Emails, feedback, and other correspondence
How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we use your data:
- To respond to your enquiries and provide quotes
- To perform our contract with you
- To process payments and send invoices
- To communicate important updates and appointment reminders
- To improve our services and website
- To comply with legal and regulatory obligations
Legal Bases for Processing
Under the UK GDPR, we rely on the following lawful bases:
- Contractual necessity
- Legitimate interests
- Consent
- Legal obligation
Data Sharing
We may share your personal data with:
- Service providers (e.g., payment processors)
- Professional advisers
- Government or law enforcement agencies
We do not sell or rent your personal information to third parties.
Data Retention
We retain your personal data only as long as necessary. Generally:
- Customer records: up to 6 years
- Enquiry emails: up to 12 months
- Marketing data: until you unsubscribe
Your Rights
You have the following rights under UK data protection laws:
- Access
- Correction
- Erasure
- Restriction
- Portability
- Withdraw Consent
To exercise these rights, contact us at the details below.
Cookies
Our website may use cookies. You can manage or disable cookies in your browser settings.
Security
We take reasonable precautions to protect your personal data including secure servers, encrypted communications, and restricted access.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.
Contact Us
If you have questions, contact:
Corporate Cleaning & Facilities Management
Email: hello@corporatecleaningfm.co.uk
Website: www.corporatecleaningfm.co.uk
You may also contact the Information Commissioner's Office (ICO): www.ico.org.uk